GoCamp Privacy Policy

GoCamp AL, LLC
WEBSITE PRIVACY POLICY

Last Updated August 2023

INTRODUCTION

GoCamp AL, LLC (“We” or “GoCamp”) is committed to doing our part to protect the privacy of all individuals with whom we interact. We provide the website accessible at https://gocamp.com/ (the “Website”) for your convenience and in order to do business with you. This Privacy Policy is designed to answer your questions about the information we collect, how we collect such information, how we use that information, with whom we may share that information, the rights you have with regard to the information we collect, and how you can exercise your rights regarding the information.  

SCOPE 

This Privacy Policy applies to all information we collect on, through or as a result of your use of the Website, and any other websites or mobile applications provided by GoCamp that incorporate this Privacy Policy. 

This Privacy Policy does not apply to information we collect offline or through any other means, including websites or mobile applications that do not incorporate this Privacy Policy or third parties that may link to our be accessible from or through the Website. 

BINDING AGREEMENT

Please read this Privacy Policy carefully to understand the information we collect, how we will treat it, and your rights with respect to it. By accessing or using this Website, you agree to us collecting and processing your information as described in this Privacy Policy. This Privacy Policy may change from time to time (see “Updates to This Privacy Policy” below). Your continued use of this Website after we make changes is deemed to be acceptance of those changes, so please check this Privacy Policy periodically for updates.

INFORMATION WE COLLECT

All information we collect is either “personal information” or “non-identifying information”. We may use the personal information and the non-identifying information to create “aggregated information”. Each of these terms are defined in the “DEFINITIONS” section of this Privacy Policy. 

HOW WE COLLECT INFORMATION 

We collect information:  

• Directly from you when you provide it to us.
• Automatically as you navigate through the Website. Information collected automatically may include usage details, IP addresses, and information collected through cookies, web beacons, and other tracking technologies.
• From third parties, for example, our business partners, affiliates, contractors, service providers, and government entities.

Information You Provide to Us Includes 

• Information provided at the time of registering to use our Website, subscribing to our service, posting material, providing information related to your camper van/RV, requesting further services, or otherwise communicating with us through the Website. 
• Information you provide when you enter a contest or promotion sponsored by us,
• Information provided when you report a problem with our Website.
• Records and copies of your correspondence with us (including email addresses), if you contact us.
• Your responses to surveys that we might ask you to complete for research purposes.
• Details of transactions you carry out through our Website and of the fulfillment of reservations. Before placing a reservation for a campervan/RV through our Website, you will be required to provide financial information. Before listing a campervan/RV for reservation, you will be required to provide financial information.
• Your search queries on the Website.

Information You Post 

You also may provide information to be published or displayed (hereinafter, “posted”) on public areas of the Website, or transmitted to other users of the Website or third parties, such as information about yourself to be provided to a campervan/RV owner when you make a reservation or to be provided to a renter when you offer reservations of your campervan/RV (collectively, “User Contributions”). Your User Contributions are posted on and transmitted to others at your own risk. Please be aware that no security measures are perfect or impenetrable. Additionally, we cannot control the actions of other users of the Website with whom you may choose to share your User Contributions. Therefore, we cannot and do not guarantee that your User Contributions will not be viewed by unauthorized persons.

Information We Collect Automatically Using Various Technologies 

As you navigate through and interact with our Website, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:

• Details of your visits to our Website, including traffic data, location data, logs, and other communication data and the resources that you access and use on the Website.
• Information about your computer and internet connection, including your IP address, operating system, and browser type.

We also may use these technologies to collect information about your online activities over time and across third-party websites or other online services (behavioral tracking). Please see ” ONLINE TRACKING TECHNOLOGIES AND ADVERTISING” below for information on how you can opt out of online or behavioral tracking see “EXERCISING YOUR RIGHTS” below, and for more information on how we respond to web browser signals and mechanisms to automatically collect information see “ONLINE TRACKING TECHNOLOGIES AND ADVERTISING” below.

The information we collect automatically may include personal information. It helps us to improve our Website and to deliver a better and more personalized service, including by enabling us to:

• Estimate our audience size and usage patterns.
• Store information about your preferences, allowing us to customize our Website according to your individual interests.
• Speed up your searches.
• Recognize you when you return to our Website.

Information We Collect Using Analytics Tools. Analytics tools are a specific type of automatic data collection tools.  We use analytics tools in conjunction with our Website. These analytics tools collect information, including but not limited to site usage and engagement and origination point, when you visit our Website, or when you use our services, or access our Website from third party sites or platforms. For more information on our analytics tools, see   “Online Tracking Technologies and Advertising” below.

Information We Collect from Third Parties.  We supplement or update the information you provide to us or that we collect automatically, using information provided to us by third parties.  For example, we may use a third party service to verify and/or update your postal addresses when we are shipping something to you. 

Information That May Be Collected 

During this time, we have collected the following types of information about users of our Website: 

HOW WE USE INFORMATION 

Consistent with applicable law and the choices and controls that you select (see section “Exercising Your Rights” below), we may use your information for the purposes described in this Privacy Policy, including, but not limited to:   

• Fulfilling any purpose for which you present the information to us; 
• Presenting our Website and its contents to you; 
• Providing you with the experiences, products, and services you request, view, engage with, or purchase;
• Allowing you participate in interactive features on our Website;
• Communicating with you about your account or transactions with us, including, providing you with notices about your account, including expiration and renewal notices; 
• Sending you information or requesting feedback about features on our Website or changes to our policies;
• Sending you offers and promotions for our products and services or third-party products and services;
• Personalizing content and experiences presented to you;
• Providing you with targeted advertising based on your activity on our Website or on third-party sites and applications;
• Providing you with information on our own or third party products or services based on your activity on our Website or on third-party sites and applications;
• Operating, understanding, optimizing, developing, or improving our Website, products, services and operations, including by using guest survey research and analytics tools; 
• Detecting, investigating and preventing activities that may violate our policies, pose safety issues, or be fraudulent or illegal; 
• Testing, research, analysis, and product development, including development and improvement of our Website, and products, and services;
• Notifying you of product recalls or safety issues;
• Enforce our rights arising from any contracts entered into between you and us, including for billing and collection;
• Notifying you about changes to our Website, or any products or services we offer or provide;
• Responding to law enforcement requests and as required by applicable law, court order, or governmental regulations; 
• Evaluating or conducting a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of GoCamp’s assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by us about our users is among the assets being transferred; 
• In any other way we may describe when you provide the information; and
• For any other purpose with your consent.

To learn more about how we use your information for personalization and tracking, please see “Online Tracking Technologies and Advertising” below.

Our Legal Basis for Processing Your Data: 

Processing data enabling us to get in touch with you, data related to your account with us, data related to transactions you enter into with GoCamp, data you communicate to us,

Processing data about your use of our Website and our services;   

SHARING OR SELLING YOUR INFORMATION 

Personal Information:  We may share your information in the following situations:   

• To fulfill the purpose for which you provided it; 
• To our subsidiaries and affiliates; 
• When you allow us to share your personal information with another company, by electing to share your personal information with carefully selected companies so that they can send you offers and promotions about their products and services;
• When you direct us to share your personal information with another company to fulfill your request; 
• When you direct us to share your personal information with third-party sites or platforms, such as social networking sites.
• When we share your personal information with third parties in connection with the sale of a business, to enforce our Terms of Use or rules, to ensure the safety and security of our guests and third parties, to protect our rights and property and the rights and property of our guests and third parties, to comply with legal process, or in other cases if we believe in good faith that disclosure is required by law.
• For any other purpose we disclosed when collecting the information; 
• With your consent. 

Aggregated or Non-Identifying Information:  We may disclose aggregated information or non-identifying information, for any reason without restriction.

Disclosures 

We do not sell personal information. For the avoidance of doubt, we do not sell the personal information about individuals we know are under age 16. For more information on the personal information of children, please see “Privacy Rights of Children” below.

At this time, we may disclose personal information for a business purpose to the categories of third parties indicated in the chart below.

YOUR INFORMATION / YOUR CHOICES 

We provide you the ability to exercise certain controls and choices regarding our collection, use and sharing of your information. In accordance with applicable law, your controls and choices may include:

The Right to Know/Right To Access

You have the right to know what personal information we have collected about you. Upon receipt of your request, and confirmation of your identity, we will disclose to you: 

• the categories and specific pieces of personal information that we have collected about you in the past 12 months, 
• the sources from which we have collected that information, 
• Our business or commercial purpose for collecting such information;
• The categories and specific pieces of personal information that we have disclosed to third parties for a business purpose during the past twelve months; 
• The categories and specific pieces of personal information that we have sold to third parties during the past twelve months; 
• The third parties to whom we have disclosed or sold such personal information. 

In most cases, you may request this information up to two times each year. 

The Right to Data Portability 

You have the right to request a copy of the personal information we have about you. We will provide it in a format that we select, that you can reasonably transfer to a third-party. 

The Right to Correct/Right to Rectification

You have the right to request that we correct inaccurate personal information that we maintain about you, subject to applicable legal exceptions. We may deny your request to correct for certain reasons. 

In addition, you can review and change your personal information by logging into the Website and visiting your account profile page. 

The Right to Delete/Right to Erasure 

You have the right to request that we delete any of your personal information, subject to applicable legal exceptions. If you submit a request for your personal information to be deleted, we will review your request and attempt to confirm your identity.  If we confirm your identity, we will review the request to see if an exception allowing us to retain the information applies. If no exception applies, we will delete your personal information and direct our service providers to do the same. 

We may deny your deletion request, for example, if retaining the personal information is necessary for us or our service provider(s) to:

1. Complete the transaction for which we collected the personal information, provide a good or service that you requested, take actions reasonably anticipated within the context of our ongoing business relationship with you, fulfill the terms of a written warranty or product recall conducted in accordance with federal law, or otherwise perform our contract with you.
2. Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for such activities.
3. Debug products to identify and repair errors that impair existing intended functionality.
4. Exercise free speech, ensure the right of another consumer to exercise their free speech rights, or exercise another right provided for by law.
5. Comply with any international, national, federal, state, or local laws, rules or regulations, applicable to us or to your personal information.
6. Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when the information’s deletion may likely render impossible or seriously impair the research’s achievement, if you previously provided informed consent.
7. Enable solely internal uses that are reasonably aligned with consumer expectations based on your relationship with us.
8. Comply with a legal obligation.
9. Make other internal and lawful uses of that information that are compatible with the context in which you provided it.

Right to Opt Out of Sale or Sharing of Personal Information

You have the right to “opt out” of the “sale” or “sharing” of your “personal information” to or with “third parties” (as those terms are defined by applicable law). 

“Sharing” may be defined as “renting, releasing, disclosing, disseminating, making available, transferring, or otherwise communicating orally, in writing, or by electronic or other means, a consumer’s personal information by the business to a third party for cross-context behavioral advertising, whether or not for monetary or other valuable consideration, including transactions between a business and a third party for cross-context behavioral advertising for the benefit of a business in which no money is exchanged.”

We do not sell personal information and do not share your personal information for cross-context behavioral advertising. Therefore, if you exercise the Right to Opt Out of Sale or Sharing of Personal Information, there is no sale or sharing of your personal information to opt out from.

We are required to share personal information with some third parties, including but not limited to governmental entities such as the Department of Motor Vehicles; however, providing personal information to governmental entities is not considered “sharing” under applicable privacy laws.  

You may also use an authorized agent to submit a request to opt out on your behalf if you provide the authorized agent signed written permission to do so.

To opt-out of the sale or sharing of your personal information, you or your authorized representative should: 

• Submit a request to us by emailing letsgo@gocamp.com. 

You do not need to create an account with us to exercise your opt-out rights. We will use personal information provided in an opt-out request only to review and comply with the request. 

As stated above, however, we do not sell personal information and do not share your personal information for cross-context behavioral advertising. Therefore, if you exercise the Right to Opt Out of Sale or Sharing of Personal Information through an authorized agent, there is no sale or sharing of your personal information to opt out from.

EXERCISING YOUR RIGHTS 

To exercise any of your rights, submit a request by: 

• Emailing us at letsgo@gocamp.com
• Visiting gocamp.com
• Writing to us at 428 Industrial Lane, Birmingham, Alabama 35211.

When submitting a request, you must:

• Provide sufficient information that allows us to reasonably verify you are the person about whom we collected personal information or an authorized representative of such individual.
• Describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it.

Verification of Requests

Only you, or someone legally authorized to act on your behalf, may make a request regarding your personal information. A parent or guardian with legal custody may make a request on behalf of a minor child.  An authorized agent must have your signed permission to submit a request on your behalf or provide proof that they have power of attorney in accordance with applicable law. Before completing requests from authorized agents, we may contact you directly to confirm you’ve given your permission and/or to verify your identity.

We cannot, and will not, respond to your request or provide you with personal information if we cannot verify your identity or your authority to make the request and confirm the personal information relates to you.

While you are not required to submit the request through your account with us, we do consider request through your password protected account to be verified, without further requirements, as long as the request is for information associated with that account. 

We will not use personal information provided in the request for any purpose other than to verify the requestor’s identity or authority to make the request.

Responding to Your Request. 

We will endeavor to confirm receipt of your request within ten (10) business days. If you do not receive confirmation within the 10-day timeframe, please contact us at letsgo@gocamp.com. 

We endeavor to substantively respond to a verifiable consumer request within forty-five (45) days of its receipt. If we require more time (up to another 45 days), we will inform you of the reason and extension period in writing.

We will deliver our written response by e-mail.  

The information in our response will cover only the 12-month period preceding our receipt of your request. If we cannot comply with your request or any portion of your request, our response will explain the reasons we cannot comply. For data portability requests, we will select a format to provide your personal information that is readily useable and should allow you to transmit the information from one entity to another entity without hindrance.

We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.

NON-DISCRIMINATION FOR EXERCISING YOUR RIGHTS

We will not discriminate against you for exercising any of your data protection rights, and specifically we will not:

• Deny you goods or services.
• Charge you different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties.
• Provide you a different level or quality of goods or services.
• Suggest that you may receive a different price or rate for goods or services or a different level or quality of goods or services.

However, we may offer certain financial incentives permitted by applicable Privacy Laws that can result in different prices, rates, or quality levels. Any permitted financial incentive we offer will reasonably relate to your personal information’s value and contain written terms that describe the program’s material aspects. Participation in a financial incentive program requires your prior opt-in consent, which you may revoke at any time. 

We do not currently provide any financial incentives.

Please be aware that if you do not allow us to collect personal information from you, we may not be able to deliver certain experiences, products, and services to you, and some of our products/services may not be able to take account of your interests and preferences. If collection of personal information is mandatory for successful provision of products/services, we will make that clear at the point of collection so that you can make an informed decision whether to participate. 

USER CONTRIBUTIONS 

If you delete your User Contributions from the Website, copies of your User Contributions may remain viewable in cached and archived pages, or might have been copied or stored by other Website users. [Proper access and use of information provided on the Website, including User Contributions, is governed by our Terms of Service.

CHILDREN’S PRIVACY POLICY AND PRACTICES 

Our Website is not intended for individuals under 16 years of age, and no one under age 16 may provide any personal information to or on the Website. We do not knowingly collect personal information from children under 16. If you are under 16, do not use or provide any information on this Website or through any of its features, register for an account, make any purchases through the Website, use any of the interactive or public comment features of this Website, or provide any information about yourself to us, including your name, address, telephone number, email address, or any screen name or user name you may use. If we learn we have collected or received personal information from a child under 16 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 16, please contact us at letsgo@gocamp.com. Please  note that you will not be able to participate in our services unless you are 21 years of age or older.

DATA SECURITY, RETENTION POLICIES AND PRACTICES 

The security, integrity, and confidentiality of your information are extremely important to us. We have implemented technical, administrative, and physical security measures that are designed to protect guest information from unauthorized access, disclosure, use, and modification. We regularly review our security procedures to consider appropriate new technology and methods. Please be aware that, despite our best efforts, no security measures are perfect or impenetrable. 

The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Website, you are responsible for keeping this password confidential. We ask you not to share your password with anyone. [We urge you to be careful about giving out information in public areas of the Website like message boards. The information you share in public areas may be viewed by any user of the Website.

We will retain your personal information for the length of time needed to fulfill the purposes outlined in this privacy policy unless a longer retention period is required or permitted by law.  

GLOBAL DATA TRANSFER, STORAGE AND PROCESSING PRACTICES 

We operate in the United States and store and process your personal information in the United States for the purposes described in this Privacy Policy. GoCamp has its headquarters in the United States, and the servers on which we store data are located in the United States.

Wherever your personal information is transferred, stored or processed by us, we will take reasonable steps to safeguard the privacy of your personal information. These steps may include implementing standard contractual clauses where recognized by law, obtaining your consent, or other lawful means of transferring personal information. By using our Website, or our services, you acknowledge that your personal information will be stored or processed in the United States. 

UPDATES TO THIS PRIVACY POLICY 

From time to time, we may change this Privacy Policy to accommodate new technologies, industry practices, regulatory requirements or for other purposes. Any changes to this Privacy Policy will be posted to this page, with a notice that the Privacy Policy has been updated. The date the Privacy Policy was last revised is identified at the top of the page. Where required by applicable law, we will obtain your consent. 

CONTACT US 

If you have a comment or question about this privacy policy, please contact us at:  

• Emailing us at letsgo@gocamp.com
• Writing to us at 428 Industrial Lane, Birmingham, Alabama 35211.

DEFINITIONS

AGGREGATE INFORMATION – Information about groups or categories of data subjects or individuals, which does not identify and cannot reasonably be used to identify an individual.

NON-IDENTIFYING INFORMATION – Information that does not directly or indirectly identify, and cannot reasonably be used to identify, an individual.

APPLICATION / APP – A program or service operated by us (or on our behalf) that may be displayed on various online, mobile, or other platforms and environments, including those operated by third parties, which permits us to interact directly with you.

CHILDREN – Individuals who we have identified are not of legal age to consent to the collection and processing of their personal information, and in the United States, includes all individuals under 13 years of age.

DATA CONTROLLER – The company that is responsible for the personal information collected and used within the scope of this Privacy Policy from our Website.

DATA PROCESSOR – A person or entity that processes personal information on behalf of a data controller (or data controllers) and is permitted to perform data processing only as directed by the data controller(s).

IP ADDRESS – An IP address is associated with the access point through which you enter the Internet, and is typically controlled by your Internet Service Provider (ISP), your company, or your university. We may use IP addresses to collect information regarding the frequency with which you visit various parts of our Website, and we may combine IP addresses with personal information.

PARENTS –a parent or legal guardian.

PERSONAL INFORMATION – Information that identifies (whether directly or indirectly) a particular individual, such as the individual’s name, postal address, email address, and telephone number. When anonymous information is directly or indirectly associated with personal information, the resulting information also is treated as personal information.

PUBLIC FORUMS – Our Website may offer message boards, conversation pages, blogs, chat rooms, social community environments, profile pages, and other forums that do not have a restricted audience. If you provide personal information when you use any of these features, that personal information may be publicly posted and otherwise disclosed without limitation as to its use by us or by a third party.

JURISDICTION SPECIFIC RIGHTS 

UNITED STATES RESIDENT RIGHTS 

California

California residents have the following rights: 

Right to Access  You have the right to request, up to two times each year, access to categories and specific pieces of personal information about you that we collect, use, disclose, sell, and share.  (See “Right to Know/Right to Access”.)

Right to Delete  You have the right to request that we delete personal information that we collect from you, subject to applicable legal exceptions. (See “Right to Delete/Right to Erasure”.)

Right to Correct  You have the right to request that we correct inaccurate personal information that we maintain about you, subject to applicable legal exceptions. (See “Right to Correct/Right to Rectification”.)

Right to Opt Out of Sale or Sharing of Personal Information  You have the right to “opt out” of the “sale” or “sharing” of your “personal information” to or with “third parties” (as those terms are defined by applicable law). However, we do not sell personal information. (See “Right to Opt-Out/Right to Opt-In”.)

For information on how to exercise these rights, See: “Exercising Your Rights”.

California’s Mandatory Disclosures

See “Information We Collect”, “How We Share Information” and “How We Use Your Information “ for our mandatory disclosures. 

Shine the Light Act

If you are a California resident, California Civil Code Section 1798.83 permits you to request information regarding the disclosure of your personal information by GoCamp to third parties for the third parties’ direct marketing purposes. We take great pride in the relationship of trust we have built with our customers over many years and we are dedicated to treating your personal information with care and respect. Pursuant to California Civil Code Section 1798.83(c)(2), we do not share guests’ personal information with third parties for those parties’ direct marketing use, unless you elect that we do so.

California Privacy Right Metrics: Such California Privacy Metrics will be provided when a full year of data has been collected. 

See “Contact Us” for information on how to contact us regarding questions about our privacy policies.

Virginia

Virginia residents have the following rights: 

Right to Access  You have the right to confirm whether we are processing your personal data and to access your personal data. (See“Right to Know/Right to Access”.)

Right to Delete  You have the right to request that we delete personal information you provided or that was collected about you, subject to applicable legal exceptions. (See “Right to Delete/Right to Erasure”.)

Right to Correct  You have the right to correct inaccuracies in your personal data, taking into account the nature of the personal data and the purposes of the processing. (See “Right to Correct/Right to Rectification”.)

Right to Opt Out of Sale or Sharing of Personal Information  You have the right to “opt out” of targeted advertising (as defined under Virginia law). You have the right to opt-out of the sale of your data (as defined under Virginia law). However, we do not sell personal information. (See “Right to Opt-Out/Right to Opt-In”.)

Right to Portability  You have the right to obtain a copy of the personal data that you provided to us. (See “Right to Portability”.)

For information on how to exercise these rights, See: “Exercising Your Rights”.

Virginia’s Mandatory Disclosures

See “Information We Collect”, “How We Share Information” and “How We Use Your Information “ for our mandatory disclosures. 

Colorado 

Right to Access  You have the right to confirm whether we are processing your personal data and to access your personal data. (See “Right to Know/Right to Access”.)

Right to Delete  You have the right to request that we delete personal information you provided or that was collected about you, subject to applicable legal exceptions. (See “Right to Delete/Right to Erasure”.)

Right to Correct  You have the right to correct inaccuracies in your personal data, taking into account the nature of the personal data and the purposes of the processing.(See “Right to Correct/Right to Rectification”.)

Right to Opt Out of Sale or Sharing of Personal Information  You have the right to “opt out” of targeted advertising (as defined under Colorado law). You have the right to opt-out of the sale of your data (as defined under Colorado law). However, we do not sell personal information. (See “Right to Opt-Out/Right to Opt-In”.)

Right to Portability  You have the right to obtain a copy of the personal data that you provided to us. (See “Right to Portability”.

For information on how to exercise these rights, See: “Exercising Your Rights”.

Utah

Right to Access  You have the right to confirm whether we are processing your personal data and to access your personal data. (See “Right to Know/Right to Access”.)

Right to Delete  You have the right to request that we delete personal information you provided or that was collected about you, subject to applicable legal exceptions. (See “Right to Delete/Right to Erasure”.)

Right to Opt Out of Sale or Sharing of Personal Information  You have the right to “opt out” of targeted advertising (as defined under Utah law). You have the right to opt-out of the sale of your data (as defined under Utah law). However, we do not sell personal information. (See “Right to Opt-Out/Right to Opt-In”.)

Right to Portability  You have the right to obtain a copy of the personal data that you provided to us. (See “Right to Portability”.)

For information on how to exercise these rights, See: “Exercising Your Rights”.

Connecticut

Right to Access  You have the right to confirm whether we are processing your personal data and to access your personal data. (See “Right to Know/Right to Access”.)

Right to Delete  You have the right to request that we delete personal information you provided or that was collected about you, subject to applicable legal exceptions. (See “Right to Delete/Right to Erasure”.)

Right to Correct  You have the right to correct inaccuracies in your personal data, taking into account the nature of the personal data and the purposes of the processing. (See “Right to Correct/Right to Rectification”.)

Right to Opt Out of Sale or Sharing of Personal Information  You have the right to “opt out” of targeted advertising (as defined under Connecticut law). You have the right to opt-out of the sale of your data (as defined under Connecticut law).  However, we do not sell personal information. (See “Right to Opt-Out/Right to Opt-In”.)

Right to Portability  You have the right to obtain a copy of the personal data that you provided to us. (See  “Right to Portability”.)

For information on how to exercise these rights, See: “Exercising Your Rights”.

Nevada

Nevada provides its residents with a limited right to opt-out of certain personal information sales. Residents who wish to exercise this sale opt-out rights may do so as provided for in “Exercising Your Rights”.  However, please know we do not currently sell data triggering that statute’s opt-out requirements.

European Economic Area (GDPR – EEA) 

• For information on the data we collect, see “INFORMATION WE COLLECT”.
• For information on how we use your personal information, see “HOW WE USE INFORMATION”.
• When you access or use our Website, your personal data is controlled by GoCamp AL, LLC 428 Industrial Lane, Birmingham, Alabama 35211. We are a Controller as defined in GDPR. 

• You have a number of rights with regard to our collection, storage, use and sharing of your data, including: 
  • The Right to Know/Right to Access
  • The Right to Correct/Right to Rectification
  • The Right to Delete/Right to Erasure 
  • The Right to Give or Revoke Your Consent 
  • The Right to Change Your Marketing Preferences (Opt-In/Opt-Out)  
  • The Right to Limit Processing of Your Data

See “YOUR INFORMATION/YOUR CHOICES”. For information on how to exercise your choices, see “EXERCISING YOUR RIGHTS”.

• You have a right to lodge a complaint with your local Data Protection Supervisory Authority or with the UK Information Commissioner’s Office: https://ico.org.uk/for-the-public.

United Kingdom (GDPR UK) 

The rights under the GDPR UK are the same as those under the GDPR EEA. See “European Economic Area (GDPR – EEA)”. 

Canada

• For information on the data we collect, see “INFORMATION WE COLLECT”.
• For information on how we use your personal information, see “HOW WE USE INFORMATION”.

• You have a number of rights with regard to our collection, storage, use and sharing of your data, including: 
  • The Right to Be Informed
  • The Right to Access
  • The Right to Withdraw Your Consent 
  • The Right to Erasure 
  • The Right to Rectification
  • The Right to Opt-Out
  • The Right to Data Portability
  • The Right to Not Be Subject to Automated Decisionmaking

See “YOUR INFORMATION/YOUR CHOICES”. For information on how to exercise your choices, see “EXERCISING YOUR RIGHTS”.

ONLINE TRACKING TECHNOLOGIES AND ADVERTISING

We and certain service providers operating on our behalf collect information about your activity, or activity on devices associated with you, on our Website using tracking technologies such as cookies, flash cookies, pixels, tags, software development kits, application program interfaces, and web beacons. Definitions for some of the tracking technologies listed, as well as information about your choices with respect to them, are available below. This tracking data may be used for many purposes including, for example, to:

• Provide useful features to simplify your experience when you return to our Website  (for example, remembering your information for future reservations);
• Deliver relevant content and advertising based on your preferences, usage patterns and location;
• Monitor, evaluate, and optimize the use and operation of our Website; and
• Analyze traffic on our Website and on the sites of third parties.

We may collect information whether or not you are logged in or registered, and may associate this tracking data with your registration account (if you have one). If this information is associated with your registration account, we will treat it as personal information. Service providers that collect tracking data on our behalf may provide an opportunity for you to choose not to be tracked online.

Advertisers and third parties also may collect information about your activity on our Website, on devices associated with you, and on third-party sites and applications using tracking technologies. Tracking data collected by these advertisers and third parties is used to decide which ads you see both on our Website and on third-party sites and applications.

Some states provide residents or, in some cases, their authorized agents, with the right to opt out of the “selling” or “sharing” of their “personal information”, or of “targeted advertising” based on their “personal information.” For information on how to opt-out see “Right to Opt-Out of Sale or Sharing of Personal Information “ If you clear your cookies on your browser or use another browser or device, you may need to opt out again because we use a single cookie to track your opt-out preference. 

Your Choices with Tracking Technologies

We strive to provide you with choices regarding the personal information you provide to us. We have created mechanisms to provide you with the following control over your information:

• Tracking Technologies and Advertising. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. If you disable or refuse cookies, please note that some parts of the Website may then be inaccessible or not function properly.
• Promotional Offers from GoCamp. If you do not wish to have your contact information used by GoCamp to promote our own or third parties’ products or services, you can opt-out by selecting the unsubscribe option at the bottom of our marketing emails, or at any other time by logging into the Website and adjusting your user preferences in your account profile by checking or unchecking the relevant boxes, or by sending us an email stating your request to letsgo@gocamp.com. If we have sent you a promotional email, you may send us a return email asking to be omitted from future email distributions. This opt out does not apply to, and you cannot opt-out of, information provided by GoCamp as a result of a product purchase, warranty registration, product service experience or other transactions.

We do not control third parties’ collection or use of your information to serve interest-based advertising. However these third parties may provide you with ways to choose not to have your information collected or used in this way. You can opt out of receiving targeted ads from members of the Network Advertising Initiative (“NAI”) on the “NAI’s website”.

You may have additional rights regarding your personal information based on the state in which you reside. Please see “Jurisdictional Privacy Rights” for more information.

ONLINE TRACKING TECHNOLOGIES

• Cookies. Cookies are pieces of information that are placed on the hard drive of your computer when you visit our Website. Cookies may be either “persistent” cookies or “session” cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed. Cookies may not contain any information that personally identifies a user, but personal data that we store about you may be linked to the information stored in and obtained from cookies. Cookies may involve the transmission of information from us to you and from you directly to us, to another party on our behalf, or to another party in accordance with its privacy policy. We may use cookies to bring together information we collect about you. You can choose to have your computer warn you each time a cookie is being placed on your device, or you can choose to block all cookies. You do this through your browser settings. Each browser is a little different, so look at your browser Help menu to learn the correct way to modify your cookies. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our Website. If you turn cookies off, you won’t have access to many features that make your guest experience more efficient, and some of our services will not function properly.
• Web beacons and marketing pixels. Web beacons and marketing pixels are small pieces of data that are embedded in images on the pages of sites. They may also be referred to as clear gifs, pixel tags, and single-pixel gifs. In some cases, they permit us to count users who have visited those pages or [opened an email] and for other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity). They may involve the transmission of information directly to us, to another party on our behalf, or to another party in accordance with its privacy policy. We may use web beacons or marketing pixels to bring together information we collect about you.

DO NOT TRACK

You or your authorized agent may choose to enable online, where available, a universal tool that automatically communicates your opt-out preferences, such as the Global Privacy Control (“GPC”). We will process the GPC signal as a request to opt out.

COOKIE WE USE

We use the following cookies for the purposes stated:  

• Authentication and Status – We use cookies to identify you when you visit our website and as you navigate our website, and to help us determine if you are logged into our website;  
• Personalization – We use cookies to store information about your preferences and to personalize our website for you; 
• Security – We use cookies as an element of the security measures used to protect user accounts, including preventing fraudulent use of login credentials, and to protect our website and services generally; 
• Advertising – We use cookies to help us to display advertisements and campervan/RV listings that will be relevant to you; 
• Analysis – We use cookies to help us to analyze the use and performance of our website and services; and 

Cookie Consent – We use cookies to store your preferences in relation to the use of cookies more generally. 

Cookies Used by Our Service Providers    

Our service providers use cookies and those cookies may be stored on your computer when you visit our website. 

Google Analytics. 

We use Google Analytics. Google Analytics gathers information about the use of our Website by means of cookies. The information gathered is used to create reports about the use of our Website. You can find out more about Google’s use of information by visiting https://www.google.com/policies/privacy/partners/ and you can review Google’s privacy policy at https://policies.google.com/privacy. 

Managing Cookies 

Most browsers allow you to refuse to accept cookies and to delete cookies. The methods for doing so vary from browser to browser, and from version to version. You can however obtain up-to-date information about blocking and deleting cookies via these links: 

• • https://support.google.com/chrome/answer/95647 (Chrome); 
  • https://support.mozilla.org/en-US/kb/enhanced-tracking-protectionfirefox-desktop (Firefox); 
  • https://help.opera.com/en/latest/security-and-privacy/ (Opera); 
  • https://support.microsoft.com/en-gb/help/17442/windows-internetexplorer-delete-manage-cookies (Internet Explorer); 
  • https://support.apple.com/en-gb/guide/safari/manage-cookies-andwebsite-data-sfri11471/mac (Safari); and 
  • https://support.microsoft.com/en-gb/help/4468242/microsoft-edgebrowsing-data-and-privacy (Edge). [additional list items] 

Blocking all cookies will have a negative impact upon the usability of many websites, including ours. If you block cookies, you will not be able to use all the features on our website.

COMPANIES NEED TO BE AWARE OF ADDITIONAL REQUIREMENTS REGARDING COOKIES ACCESSIBLE IN THE EU 

Under EU law, there are two additional requirements in relation to the use of cookies and similar technologies, which apply over-and-above the rules regulating the processing of personal data: a consent requirement and an information disclosure requirement. 

“Member States shall ensure that the use of electronic communications networks to store information or to gain access to information stored in the terminal equipment of a subscriber or user is only allowed on condition that the subscriber or user concerned is provided with clear and comprehensive information in accordance with Directive 95/46/EC, inter alia about the purposes of the processing, and is offered the right to refuse such processing by the data controller. This shall not prevent any technical storage or access for the sole purpose of carrying out or facilitating the transmission of a communication over an electronic communications network, or as strictly necessary in order to provide an information society service explicitly requested by the subscriber or user.” 

Regulation 6 states: “(1) Subject to paragraph (4), a person shall not store or gain access to information stored, in the terminal equipment of a subscriber or user unless the requirements of paragraph (2) are met. (2) The requirements are that the subscriber or user of that terminal equipment – (a) is provided with clear and comprehensive information about the purposes of the storage of, or access to, that information; and (b) has given his or her consent. (3) Where an electronic communications network is used by the same person to store or access information in the terminal equipment of a subscriber or user on more than one occasion, it is sufficient for the purposes of this regulation that the requirements of paragraph (2) are met in respect of the initial use. (3A) For the purposes of paragraph (2), consent may be signified by a subscriber who amends or sets controls on the internet browser which the subscriber uses or by using another application or program to signify consent. (4) Paragraph (1) shall not apply to the technical storage of, or access to, information – (a) for the sole purpose of carrying out the transmission of a communication over an electronic communications network; or (b) where such storage or access is strictly necessary for the provision of an information society service requested by the subscriber or user.” In their original form, these Regulations can be found on the legislation.gov.uk website. 

• Directive 2002/58/EC (Directive on privacy and electronic communications) – https://eur-lex.europa.eu/legalcontent/EN/TXT/HTML/?uri=CELEX:32002L0058&from=EN 
• Privacy and Electronic Communications (EC Directive) Regulations 2003 (original form) – http://www.legislation.gov.uk/uksi/2003/2426/mad