Booking a Van: Rental Period + Pick Up and Drop Off
Where are GoCamp vans located?
GoCamp vans are located throughout the US. We add new locations every day.
Because the camper vans on the GoCamp website are owned by individuals, each van is available for pick up at a different location. Check the map on individual van listings for a sense of where the van is located. You’ll be sent the van’s specific address once you have completed your reservation.
Should I book in advance or can you accommodate last minute requests?
Yes to both! For peak summer months, to ensure you get the exact dates and the exact van you fell in love with, it is best to book early. For example, many people start booking summer adventures in January and February.
But not everyone plans in advance and many GoCamp van owners are more than happy to accommodate last minute requests. If you are trying to make a reservation fewer than four days before your departure date, your reservation won’t be confirmed until we’ve had a chance to triple check with the van owner to make sure they can have the van ready for you. We usually are able to confirm one way or another on the same day that we receive your request. Always feel free to drop us a note at letsgo@gocamp.com so we can help expedite your request.
Are there minimum nights required when I book a van?
Minimum rental periods in the low season are typically two to three nights depending on the van, while high season minimums are generally three to five nights. Check individual listings for more information on minimum rental periods.
Do you rent by the day or by the night?
We rent by the night. The rental period is generally considered to be 24 hours. If you pick up the van at 10 am, you will be expected to return it by 10 am.
Am I allowed to bring my pet in a GoCamp van?
See individual camper van listings for specifics on pets. Some van owners allow them, others do not. A standard $125 fee will be applied if pets are allowed. You can search for vans that allow pets by toggling to “YES” under the pet friendly field. If you plan to bring your pet, please be sure to add the pet fee to your booking when completing your reservation. If you fail to declare a pet in advance, you will still be charged a pet fee which will be deducted from your security deposit.
How old do you have to be to rent a van?
You must be at least 25 years of age to rent a GoCamp van. Occasionally van owners will make an exception to this rule for responsible young adults with clean driving records. Please reach out to us if you are under the age of 25 and would like to request permission to book a camper van. We reserve the right to cancel any booking made by renters under the age of 25 who didn’t first receive explicit permission to book.
How does pick up and drop off work?
There is no set pick up and drop off time. You’ll make arrangements suited to your needs and schedule with individual van owners. As noted above, the rental period is generally considered to be 24 hours. As a general rule, we prefer that you pick up and drop off your van during daylight hours.
Can I pick up in the morning but drop off in the evening?
Who wouldn’t want to make the most of their time in a van!? You can add a half-day charge to your reservation when completing your booking. By adding the half-day charge you could, for example, pick up the van at 9 am and return it at 5 pm. Prices vary by van so check individual van listings for more information.
Can I add extra time on the day of pick up or drop off?
Most van owners can accommodate requests for extra time. For every hour beyond the 24 hour time period, we charge $20/hour. If not arranged in advance, the fee will be deducted from your security deposit.
Can I book a long-term camper van rental?
Absolutely. We have had renters book camper vans anywhere from 2 to 120 nights! It varies by van, but we are often able to offer discounts on trips greater than 10 or 14 days. If you are planning to travel for an extended length of time, feel free to drop us a note at letsgo@gocamp.com to discuss your plans.
Do you offer airport pick up and drop off?
Some van owners do, yes. Check individual camper van listings for more information.
Will my child’s booster seat fit in the van?
In most cases yes, but please check with us if you have questions about the appropriateness of a specific van.
My driver’s license is from a country other than the United States. Can I rent a GoCamp van?
Yes, we’re happy to rent to international drivers! You may be asked to provide additional documentation (e.g. passport, international driver’s permit, etc.). The documentation required varies per individual, so we won’t know what’s needed until you book. Usually, uploading an image of your driver’s license and passport will suffice.
Do you do background checks?
We do a DMV check on all drivers to ensure you meet minimum requirements. If you’ve had two or more major moving violations or any DUIs in the recent past, you will be denied access to renting. If you fail the DMV check you will receive a full refund. Your license must be valid throughout the duration of your rental.
How many drivers can I register to drive the van?
As many as you’d like!
Can I smoke in the van?
Please do not smoke cigarettes, tobacco, marijuana or anything else in the vans. If we find evidence of smoking inside the van, you may be subject to a fine of up to $200.
Mileage and Fuel
How many miles are included in the rental?
125 miles per night is included in every rental. Additional miles are charged at rates between 35 cents to $1.00 per mile depending on the van. For example, on a four-night rental, you will have 500 free miles. If you traveled 600 miles, at 35 cents a mile you would pay an additional $35 at the end of your trip. A 12.5% service fee is also applied to mileage charges.
What do I need to know about putting fuel in my van?
The van owner will show you when you pick up the van where the fuel tank is. They will also let you know whether the van takes diesel or unleaded gas.
Do I have to refill the gas tank?
Yes, please fill up the tank before you return the van. If you don’t refill the tank, you will be charged a refueling fee of $9/gallon.
What about propane? What’s propane for anyway?
If you’re renting a Volkswagen Vanagon or Eurovan camper with a kitchen, your van will have a full tank of propane when you pick it up. Propane powers your stovetop, and often your heater and refrigerator, too. The full tank that’s included is usually sufficient for the duration of your rental. If your propane needs exceed one full tank, you are responsible for purchasing additional propane. You’ll want to carefully follow the detailed instructions in the van’s binder for refilling propane; you will be responsible for any damages to the propane system caused by improper filling! You do not need to return the van with a full propane tank.
